Case Studies

MyMates Finance Implements Leasepath Enterprise for Enhanced Back-Office Servicing

MyMates Finance, an Aspire42 company, has become the first Australian firm to go live with Leasepath Enterprise, a new back-office solution designed for customer lifecycle and portfolio servicing. This strategic move complements their existing use of Leasepath Originate for front-office operations, creating a seamless end-to-end workflow.

Challenges

MyMates Finance needed to integrate their back-office operations with the same efficiency and reliability they experienced with Leasepath Originate. Their goal was to enhance productivity, profitability, and customer satisfaction without disrupting their ongoing business activities.

Solution

With the launch of Leasepath Enterprise, MyMates Finance saw an opportunity to unify their entire portfolio management system. The implementation process was swift and smooth, thanks to Leasepath’s dedicated team, allowing for a quick transition.

Results

The integration of Leasepath Enterprise has provided MyMates Finance with a comprehensive, user-friendly, and scalable solution. Benefits included improved productivity, reduced errors, better compliance, and enhanced customer service. These improvements have led to increased efficiency, accuracy, and reduced operational costs.

Conclusion

The adoption of Leasepath Enterprise has positioned MyMates Finance at a competitive advantage, enabling them to manage their portfolio more effectively and foster continued growth and success.

“Leasepath Enterprise enables its users to work in a truly Intelligent Workplace, and it is a gamechanger for the equipment finance industry.”

Jeffrey Bilbrey CEO of Leasepath

“Leasepath Enterprise has given us a competitive edge by allowing us to manage our entire portfolio on one system that is easy to use, reliable and scalable.”

Lorelle Tonna Senior Technical Project Manager of Aspire42

“We have seen significant improvements in our productivity, profitability and customer satisfaction since we switched to Leasepath Enterprise.”

Lorelle Tonna Senior Technical Project Manager of Aspire42

Apex Commercial Capital Launches Leasepath Enterprise for Enhanced Equipment Financing

Apex Commercial Capital, a leader in commercial equipment financing, has successfully implemented Leasepath Enterprise. This cloud-first platform, powered by Microsoft Dynamics 365 and the Power Platform, integrates end-to-end processes from sales to servicing, marking a significant advancement in their operational efficiency and customer service capabilities.

Challenges

Apex sought a comprehensive solution to unify their sales and servicing operations, streamline workflows, and enhance decision-making speed while maintaining data security and integrity.

Solution

Leasepath Enterprise offered Apex a seamless workflow and intelligent user interface, tailored to specific roles within the organization. The platform’s integration with Microsoft tools facilitated centralized communication and automation, significantly improving operational efficiency.

Results

Since deploying Leasepath Enterprise, Apex has quadrupled their decision-making speed, enhanced approval processes, and improved deal velocity through automation. The centralized communication system has unified team efforts, resulting in smarter decision-making and elevated customer service.

Conclusion

The successful implementation of Leasepath Enterprise has positioned Apex Commercial Capital to set a new standard in customer service excellence and drive substantial business growth.

“The Leasepath and Apex partnership has brought something exceptional to life, and we’re excited for what is to come!”

Jeffrey Bilbrey CEO of Leasepath

“Leasepath lets our teammates focus on human tasks that generate revenue or contribute to growing the relationships that we have with our customers. We believe that by adopting this cutting-edge platform, we will not only meet the evolving needs of our clients but also catalyze significant business growth”

Donald Wampler Apex Managing Director of Equipment Finance

“Everyone on our team having access to the same information provides a united understanding of our customers and products... making it much easier to make smarter decisions and facilitate excellence in our customer servicing.”

Jaime Weinstein Apex Chief Operating Officer

RayTech Servicing Enhances Operations with Leasepath Enterprise

RayTech Servicing, a leader in outsourcing and asset management for the finance industry, has successfully launched Leasepath Enterprise. This cloud-based platform, powered by Microsoft Dynamics 365 and the Power Platform, supports end-to-end finance application facilitation and contract servicing, enhancing RayTech’s ability to deliver comprehensive, client-centric services.

Challenges

RayTech needed a robust solution to manage multiple companies, contracts, and portfolios within a single system. The goal was to streamline operations, automate processes, and improve reporting capabilities while maintaining flexibility to innovate as needed.

Solution

Leasepath Enterprise was selected for its extensive features and functionality tailored to lease and loan servicing. The platform’s single-tenant solution, flexible workflows, and real-time reporting capabilities met RayTech’s complex servicing needs. Additionally, the Power Platform integration allowed for easy customization and innovation.

Results

RayTech’s implementation of Leasepath Enterprise transformed their servicing operations, leading to faster, more efficient service delivery. The platform enabled RayTech to achieve significant cost savings by managing multiple companies within one system and provided the tools necessary for exceptional customer servicing.

Conclusion

The partnership between RayTech and Leasepath has proven beneficial, with Leasepath Enterprise significantly enhancing RayTech’s operational efficiency and service quality, positioning them for continued success in the lease and loan servicing industry.

“Leasepath Enterprise has transformed our servicing operations and enabled us to deliver faster, better, and more efficient service to our customers.”

Melissa Riggs Chief Operating Officer of RayTech

“Leasepath Enterprise is a game-changer for the lease and loan industry, and we are excited to collaborate with RayTech and their diverse customer portfolio needs.”

Jeffrey Bilbrey CEO of Leasepath

"We pushed Leasepath to quickly build more sophisticated capabilities to support our complex portfolio servicing needs, and they responded."

Melissa Riggs Chief Operating Officer of RayTech